FAQs
Find answers to common questions about our services and process.
Do I need to buy my own hosting account?
No. We handle the hosting for you on our own infrastructure. This means you don't have to deal with separate bills, complex control panels, or setting up servers yourself.
Is my website secure?
Yes. Every site we host includes an SSL Certificate. This is what gives your site the "lock" icon in the browser bar, encrypting data and letting your customers know your site is safe to visit.
What happens if the site goes down or has an issue?
Since we manage the hosting directly, you just come to us. You don't have to wait in a support queue for a giant hosting company; we handle the backend fixes ourselves.
What is Divi, and why do you use it?
Divi is a professional website builder that allows us to create high-quality, custom layouts. We provide the official license, so your site always gets the latest security and performance updates without you paying extra for a subscription.
Can I make changes to the site myself?
Yes. Because we use Divi, making small text or image updates is very straightforward. We can show you how to handle basic edits so you don’t have to call us for every tiny change.
How do backups work?
We set up Auto Backups that run in the background. If you accidentally delete something or a technical glitch occurs, we have a "save point" ready so we can restore your site quickly.
Why is the "Custom System" hosting separate?
Custom-coded apps (like a specialized portal or a data tool) need more "muscle" than a regular website. We host these on a separate Linux server configured specifically for frameworks like Laravel. This keeps your main site fast and ensures your custom tools run reliably in the background.